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If for any reason you are dissatisfied with your online purchase, you may return, exchange, or receive store credit for your item(s) within 7 days from the date of shipment, we charge 30% restocking fee. We gladly accept items that are free from scratches, blemishes, sizing or alterations, and without signs of wear or tear. On Special Orders such as items with engraving, custom handmade beaded necklaces or bracelets return or exchange NOT applied. Any orders returned undeliverable or refused by recipient, will be subject to a $9.95 charge to be deducted from the total refund amount. For products purchased in any of our store, please check the bottom of your receipt for return policy details.

Return Process

HippieChic by Op Quality Assurance department reserves the right to verify the authenticity of the product. Once your item(s) have been received and accepted, you will receive a full refund for the cost of the item excluding shipping, handling, and insurance charges. Please allow 7-12 business days for the item(s) has been received for your credit to be processed. Refunds will be issued using the same type of payment used in the original purchase.

Cancelled Orders

If for any reason you wish to cancel your order, please contact customer service. There is a 30% restocking fee for the cancellation of any Special Order items.